Where are my Sales Executives?

Optimizing the sales executives route, is the most exciting feature of NuMonitor. From the browser itself the call center executives can set the route for the sales executives on the call. Thus reducing the response time drastically and enhancing the customer satisfaction exponentially.

How can we dynamically chart out the route for the sales executives?

It is possible to efficiently chart out sales executives route with NuMonitor. NuMonitor follows a three pronged approach as explained below.

1. Sales executives carry smart hand held devices with them which shall be used to send out real-time location data to the NuMonitor server.

2. Server displays the sales executives on the map, the marker shows the location, phone number registered for SMS and email id. Call center executive can choose the method of communication. NuMonitor has built in capability to connect to the dialler for calling or to send sms directly from the browser or to send email directly from the browser. All this happens without leaving the browser page.

3. When the call center receives service call from the client, Call center executive can send message or email to the sales executive already on that route or closest to that location. As the executives visit the client, the server gets updated with the comments or notes as posted by them from their hand-held devices.

Dynamically plan route for Sales Executives.

.



















Contact us at info@numonitor.com for free demo set up and walk-thru.

What are your numbers?

What are your numbers?

If this question dreads you or your organization, then it is the right time to switch to a good dashboard. A dashboard, like NuMonitor, is a very good reporting tool to highlight the results and the output, especially if they have to be shared with the clients or the investors. The cherry on the cake is not just presenting the data but also presenting the real-date anytime, anywhere!

So what really happens when you read the real-time data?

Real-time data lays the foundation for the sound strategic planning and faster decision making. When the number fall in place beautifully as pie-charts, bar diagram, scatter diagrams, line charts in elegant rainbow colors, the temptation to study and analyse is much stronger and tempting. And especially if they lay in the dashboard as you want them, as they seem important to you, there is no way that you will procrastinate analyzing the data. 

NuMonitor not only gives the users 24X7 access to the real time data but also empowers the users to set the alerts on the events that are very important to them. For example sales manager in a particular territory might want to get an alert as soon as they achieve the monthly target so that he can congratulate the team and also send a progress note to the manager.

Get alerts at the right time.

Also real-time data will empower the users to take a corrective action as soon as they spot an unfavorable trend. The alert can prompt them to take a strategic call or a fine tune the metrics. 

Track your service executives real time.

Tracking the real time data especially in a service industry where the response time to take a service call is an important parameter of customer satisfaction can be handled very precisely and promptly. The service executives can be tracked real-time on NuMonitor GIS taking the input from their android devices and instructed to take call in the same area. Thus the response time is reduced and customer satisfaction guaranteed!